There is no shopping cart on your website, how do I reserve items?
To make a reservation, please fill out a form under the "Reserve Now" tab. This will send your information directly to our Wedding Specialist who will reach out with you shortly.
How do I make a reservation?
You can make a reservation by filling out the form on our "Reserve Now" page. Alternatively you can call or email us. We require a 50% reservation deposit via cash, check, credit card, or Venmo.
How far in advance should I place my reservation?
Although you can make a reservation up to two (2) weeks before an event, we highly recommend that you reserve the inventory as soon as you know the details of your event and have selected the items you would like to reserve, since we do have limited supply and typically have multiple reservations. Our Wedding Specialist reserves the right to make exceptions on a case by case basis.
Can I change my reservation?
Yes, items may be added at any point before your event, provided we have inventory available. Items may be removed from your order at any point, up to two (2) days before your event.
Delivery within the Las Vegas area is $75.00. Deliveries outside of the Las Vegas area (Boulder City, Mount Charleston, etc.) is higher. Non-standard delivery requests may also increase the delivery charge. These include, but are not limited to: hotel deliveries, convention centers, deliveries outside of hours of operation, etc.
How much is your delivery charge?
Will you setup and tear down?
Our hand-made farm tables require special tools for assembly, which our crew will handle for you. Upon delivery, we leave all items in a designated area you have specified (patio, yard, garage, etc.). Upon pickup we request the items be stacked in that same designated area. Our crew can setup, or stage, chairs, benches, etc., for a Setup Fee. This fee would include tear down instances as well.
Do all items have a setup fee?
No, our hand-made farm tables, tents, and pergolas have setup fees included in the price.
What times are you able to setup or tear down?
The earliest we will arrive at a venue to setup is 8am. The latest we will arrive for teardown is 11pm. Exceptions can be made provided for an additional charge.
Is it possible to deliver before the day of my event?
Yes, we can deliver up to one (1) day before a given event.
My event will be at a residence, do I or the owners need to be present for delivery?
No, as long as we have unobstructed access to the event location at the property.
If my event is on Saturday and runs late can you pick it up on Sunday?
Usually we avoid pickups on Sunday, but can make an exception for an additional charge. Often in this instance, we recommend a pickup be scheduled for Monday. You will not be billed for an extra day should this be the case.
Rental Insurance ($100) is a great way to prevent any unexpected costs associated with damages, and ensures you will not be held liable for damagers on your order up to $1500. In the absence of Rental Insurance, you will be charged the full replacement cost of the damaged item(s).
What happens if an item gets damaged?